Kennewick Inn & Suites Tri Cities
What Guests Say
This place has truly become like a second home to me. The staff are absolutely incredible and go far beyond what most people even realize. Abby is so patient, knowledgeable, and provides excellent customer service. The owners are genuinely kind and show time and time again how much they care. They support people when others wouldn't, and that speaks volumes. From the outside, it may not seem like much, but I'm grateful my situation brought me here. I was so wrong in my first impression. The price and size of the room are unbeatable, and the staff make the entire experience 1000x better.
Courtney
April 2025
I truly can't say enough good things about the staff here. From the moment we arrived they've made this entire process so much easier and more comfortable for me and my children. The husband and wife owners are absolutely amazing-they're warm, inviting, and incredibly attentive. They don't waste a minute when something needs to be addressed, and you can tell they genuinely care about their guests. Abby and Connie at the front office are also such kind souls. They're welcoming, friendly, and handle everything with grace and professionalism. Housekeeping has been consistently wonderful-always cheerful and respectful, and they do a great job keeping things fresh. The security team is also fantastic-not only do I feel safe here, but they're approachable and kind as well. Overall, the staff are truly the heart of this place and have made a difficult situation feel much more manageable. The room itself is spacious, cozy, and has been more than enough space for me and my kids to live comfortably. The water pressure and temperature are great, and the laundry facility is very clean with solid washer and dryers. Even when a few (not very many) other guests have caused disruptions, the staff handled everything quickly and professionally. While most would say its not the ideal area to stay or the guests aren't ideal to be around, I personally haven't had any issues and any issues that did arise I either didn't hear it or notice it or the staff handled it promptly. Despite a few hiccups, this place has truly been a blessing for us-and it's all thanks to the incredible people running it. If you're looking for a place where you feel supported, genuinely cared for and affordable, I highly recommend staying here.
Courtney
April 2025
We stayed here for one night. It was by far the cheapest place in town, even beating Motel 6 for the Saturday night in late March that we stayed at. There seemed like many people who stay here long term. If they are paying for it the same price I paid for one night, then I don't blame them for staying here long term for the value. There is a stove, a full size fridge, lots of drawers and cupboards. No pots and pans or utencils. But it was spacious for our group of 3 adults and one child. The tub was very slippery. I think it's the design of the tub as it curves in a lot compared to other ones I've used. I warned everyone else to go in the tub first then turn on the water. The best part of my stay would be the staff. They accommodated me when I requested a room change as the first floor was half basement. In addition, I had left my earbuds in the bed and drove out of town. When I called back, Mel was so helpful and held the item for me as I begrudgingly drove back in town again. I could have it mailed, but decided to drive back instead. Thank you for a great stay if you are realistic about what you should get for the price you are paying.
Jane
April 2024
Gabby was an exceptional lady! Very welcoming, polite, and helpful. She gave me one of the newly remodeled rooms. The room was very open, bright, and the bed was super comfy.
Gonzales
October 2024
The price was amazing! The room was large. Plenty of space; they welcomed my service animal; we were pleasantly surprised there was an actual kitchenette.
Katie
November 2024
Friendly clean caring comfortable nd rooms feel like home roomy love it
Guzman
November 2023
Quick and simple check in, friendly front desk employee was happy to recommend us some vegan restaurant options. She also let us know of a local car show to attend which was close by and family friendly!
Mike
June 2024
How big the rooms were and that they came with full kitchens
Michael
November 2024
Clean, quiet, close to everything
Serrano
January 2024
It was very stress free
Olin
January 2025
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